All warranties on our equipment are effective from the date of our invoice to you.

Warranty is restricted to manufacturers mechanical, gas and electrical component failure only. (i.e seals, glass, bulbs, doors, hoses, plastic & non mechanical components, equipment sited in incompatible environment etc are not included)

Faulty installation, commissioning, misuse, abuse or user related problems are not covered under warranty.Breakdowns brought about by scale related problems are not covered under warranty. Glass is not covered under warranty.

Gas appliances must be installed by a qualified CORGI registered gas fitter. Electrical appliances MUST be installed by a qualified electrician. A warranty call out will not be instigated without the name of the installing engineer and CORGI REGISTRATION NUMBER.

Incorrect compliance to current installation legislation could lead to prosecution. Invalidation of warranty would apply without question.

Please contact the office for FULL Warranty Terms & Conditions